I have the pleasure of using Slack Enterprise Grid on a daily basis as IBM has adopted it internally, I work there, and there are far too many of us to use a single slack instance. The main downside of Slack Enterprise Grid (apart from having about 15 slack organisations running in your client all the time) is that it returns different data when integrating with the Slack Web API and RTM (Real Time Messaging) systems. We had some bot integration that stopped working as a result, and I ended up moving to BotKit and then using a mixture of the RTM and Web API from Slack to get things to work. I won’t remember how I did it so I thought I’d better write it down. Continue reading →